CUSTOMER SERVICE | Lola.gr

Find all the information needed regarding the customer service of  LOLA. Many of your questions may find an answer in some of the following subjects. If you have any other request, you are welcome to contact us by email: info@lola.gr or by phone: +302109313111 and we will happy to provide further assistance.

Payment

In LOLA stores we accept all major credit cards.
Using Greek banks’ issuance cards you may earn monthly interest- free payments depending on the purchased amount.

Free alterations

If the cloth you bought needs any kind of alteration, our sewing department will do it for free, even in the sale period.
Be sure that the result will be perfect as this work is executed very carefully. You can receive your altered cloths after a week from the shop you have bought it or any other LOLA shop you will indicate to our staff.

Returns and Exchanges

What characterizes our returns and exchanges policy is flexibility and courtesy!
You can make changes within a month after the date of purchase, every working day and hour (also in the sale period)!
Please remember to have your receipt with you at the store and to have the item for exchange or return in good condition.

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